Changes to the appointment systems

  • Daily telephone triage
    We are screening all appointments at the surgery. Anyone who would like an appointment should call the surgery before 10.30am, but please expect a call from a GP or other clinician before a face to face appointment is offered. If we are able, we will try to help you over the phone and avoid a visit to the surgery.

  • Explore other ways of working
    We are exploring other ways of caring for our patients, including online consultations and we are now able to offer video calls and receive picture messages from patients.

  • Medication/chronic disease reviews and routine investigations
    We are relaxing our medication review requirements and on a case by case basis weighing up the risk of bringing patients to the surgery for reviews etc against postponing this until a later date.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website