Visiting the Surgery
Please note that current guidance for health and social care settings has not changed.
So, until further notice, please continue to:
- wear your mask in the surgery
- keep distance when in the surgery
- arrive no longer than five minutes before your appointment time
- avoid attending for routine care when you have covid
- tell us if you have covid symptoms or are covid positive when you have an appointment
That way we can keep all patients safe - including those who cannot be vaccinated or whose immune systems are compromised/weak.
Do I need to wear a face mask?
- If you have been invited to attend the surgery by one of our clinicians we ask that you wear a face covering to help protect yourself, other patients, our clinicians and other staff members. The safety of all is of paramount importance to us.
You MUST wear a face covering that should cover your nose and mouth. See illustration below to make your own at home or visit www.gov.uk/phe/face-coverings
You will not be allowed access to the surgery and to your appointment with our clinicians by failing to wear a face covering.
We ask that you do not wear gloves.
When visiting for your appointment please if possible attend alone, carers or parents of course are able to attend. Our aim is to help minimise the number of people in our waiting area at one time.
We have a system in place in the waiting area to allow patients to be seated 2m apart.
Hand sanitisers are available and should be used by all visiting patients.
Please be reassured our surgery is a 'Clean' and 'Safe' area to visit, we are following strict protocols to ensure the safety of all.
Our GP’s and nurses are here for you- We continue to ensure that people who need care or medical assistance receive it. Do not ignore other health issues or ongoing medical conditions.
Protecting each other
We ask that patients attending the Surgery follow our social distancing and infection control procedures which are indicated when entering the building.
Entry to building via intercom
For patients who attend the surgery, we are allowing access via an intercom. Public Health England are encouraging any patients with a cough, fever or shortness of breath not to attend the practice (and to access healthcare via NHS 111 Online). If anyone with these symptoms does enter the building, we may have to briefly close for a deep clean, so would rather avoid this disruption. We will call back via telephone any patients who attend with these symptoms.