Covid Changes At The Surgery
Please see our Covid page for any changes at the surgery, including changes to the appointment booking, during the Covid 19 pandemic.
Patients are seen by appointment only, we try to keep to appointment times, but sometimes this is not possible and you may have to wait to see a clinician.
Appointments can be made by calling the surgery. Please make a separate appointment for each person. You have the right to express preference to see a specific doctor. You can cancel your appointment on line via the link at the top of this page.
Not Registered for Online Services? Access via the NHS app or come into surgery with photographic ID to sign up for online access.
If you have an appointment and are unable to attend please cancel your appointment here.
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be informed you that you have missed your appointment, patients who persistantly miss appointments will be contacted to discuss and possibly removed from online services.
Any requests for home visits should be made before 11.00am. Please give the patient’s name, address and telephone number.
You will be asked to state the nature of the problem as it helps your doctor to decide on the degree of urgency.
Home visits are reserved for the housebound and those deemed by the doctor too ill to attend surgery.
Each home visit takes four or five times as long as a surgery consultation, and more thorough examinations can be done in the surgery than at home using surgery based equipment and facilities.
Practice Nurse & Healthcare Assistant Appointments
Appointment times with the nurses & healthcare assistant's vary. Please enquire at reception. It is helpful if we know the reason for the appointment so that the appropriate amount of time can be allocated.
The nurse is available for blood tests, blood pressure checks, long term condition reviews, cervical smear tests, ear syringing, child vaccinations, dressings & travel vaccines and advice. Due to Covid, some of these services may not be available at both surgeries.
Weekend and Evening appointments
If it is deemed appropriate, you may be offered an appointment at our Porter Brook hub Centre between the hours of 18:30 to 21:30 weekdays and 9:00 to 17:00 Saturdays.
You can book weekend appointments directly online here.
For more information on the services we can provide please click on the link here.
The address of our Hub Centre is Porter Brook Medical Centre 9 Sunderland Street Sheffield S11 8HN
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.