Suggestions & Complaints

Want to make a suggestion to the practice?

Your comments and suggestions are important to us, if there is anything you think we can improve on in terms of our service we would love to hear form you. Pop into reception or give us a call on 0114 2751010 and ask for it to be passed onto the practice manager. You can also let us know if you wish to be contacted back regarding the improvment. 

Want to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint either...

  1. Fill out our complaints form online here.
  2. Give our reception team a call on 0114 2751010 and ask for the masage to be passed onto the practice manager.
  3. Attend in person with your complaint written down with your contact details on.

 

The practice manager will aim to get back to you as soon as possible.