Practice News

Patient Notice

PATIENT NOTICE

THE SURGERY WILL BE CLOSED ON

Wednesday 15^th May 2024 FROM 12.30PM

FOR GP TRAINING AND ALL CALLS WILL BE DIRECTED TO THE GP COLLABORATIVE. 

WE WILL RE-OPEN AS USUAL ON

Thursday 16^th May 2024

WE APOLOGISE FOR ANY INCONVENIENCE THIS MAY CAUSE.

Out of Hours and Emergencies

When the practice is closed, the telephone numbers remain the same. You will automatically be transferred to the Sheffield GP Collaborative or asked to re-dial 111

The Walk in Centre is open 8am – 10pm Everyday including Bank Holidays. No Appointment needed.

Tel: NHS Walk-in Centre 0114 2412700  75 Broad Lane, Sheffield, S1 3BP

Call 999 in an emergency. Chest pains and /or shortness of breath constitute an emergency.

Practice Closed on the Afternoon of Wednesday 06.03.2024

THE SURGERY WILL BE CLOSED ON

 Wednesday 6th March 2024 FROM 12.30pm 

FOR GP TRAINING AND ALL CALLS WILL BE DIRECTED TO THE GP COLLABORATIVE. 

WE WILL RE-OPEN AS USUAL ON

Thursday 7th March 2024

WE APOLOGISE FOR ANY INCONVENIENCE THIS MAY CAUSE.

Out of Hours and Emergencies

When the practice is closed, the telephone numbers remain the same. You will automatically be transferred to the Sheffield GP Collaborative or asked to re-dial 111

The Walk in Centre is open 8am – 10pm Everyday including Bank Holidays. No Appointment needed.

Tel: NHS Walk-in Centre 0114 2412700  75 Broad Lane, Sheffield, S1 3BP

Call 999 in an emergency. Chest pains and /or shortness of breath constitute an emergency.

FREE Tai Chi sessions Starting 12/10/23

Please join us for FREE Tai Chi sessions in The Peace Gardens Behind The Zest Centre, Upperthorpe.

This will be on the 2^nd and 3^rd Thursdays of each month starting on 12/10/2023 1:30pm - 2:45pm The Original Wu style Tai Chi School.

Please bring warm/ waterproof clothing. We will proceed unless heavy rain or snow! Have a read of our flyer by clicking here.

If you would prefer to attend a different location then the sessions are also available at...

Porter Brook MC- first Thursday of the month, 1.30-2.15, green space behind General Cemetery

or 

Devonshire Green/ Hanover MCs : last Thursday of the month, 1.30-2.15 Devonshire Green.

PATIENT NOTICE

THE SURGERY WILL BE CLOSED ON

Tuesday 10^th October 2023 FROM 12.30PM

FOR GP TRAINING AND ALL CALLS WILL BE DIRECTED TO THE GP COLLABORATIVE. 

WE WILL RE-OPEN AS USUAL ON

Wednesday 11^th October 2023

WE APOLOGISE FOR ANY INCONVENIENCE THIS MAY CAUSE.

Out of Hours and Emergencies

When the practice is closed, the telephone numbers remain the same. You will automatically be transferred to the Sheffield GP Collaborative or asked to re-dial 111

The Walk in Centre is open 8am – 10pm Everyday including Bank Holidays. No Appointment needed.

Tel: NHS Walk-in Centre 0114 2412700  75 Broad Lane, Sheffield, S1 3BP

Call 999 in an emergency. Chest pains and /or shortness of breath constitute an emergency.

Practice letter - 2023

Download the practice letter here.

Introducing new members of the team

We are pleased to announce that Dr Michelle Kavanagh joined the Practice as a GP Partner at the end of 2022. We have also been joined by two salaried GPs - Dr Kerrys Clark and Dr Fatma Awadalla. In addition Emma Stallard has recently come to the Practice as a Practice Nurse. We are delighted to have been able to welcome these new team members over the last few months.

Out of Hours GP Services

Local GP practices have teamed up to improve the way we provide weekend and evening appointment for our patients.

This new service will begin on Saturday 1st October it and will mean that most people will be able to book weekend and evening appointments closer to where they live. For our patients, appointments will be provided at Porterbrook Medical Centre.

Remote and face-to-face appointments can be made with a variety of GP practice staff including Doctors, Advance Care Practitioners, Nurses, Nurse Associates, Health Care Assistants, Physiotherapists and, Pharmacists.

Initially appointments can be booked through you practice, but we will soon be adding the option for patients to book direct online and through NHS 111. Click to find out more here.

Teladoc myStrength Emotional Wellness App

We are pleased to inform patients that as of the 9th May 2022 you will be able to access to the Teladoc myStrength Emotional Wellness App from Consultant Connect.

• The app is free and suitable for patients aged 16+ that do not fit other mental health services e.g., IAPT 
• It is designed for patients with low to medium mental health conditions, e.g., issues with anxiety, stress, depression or sleep
• Teladoc myStrength Emotional Wellness App is accessible without you needing to be referred by a clinician

Existing local support for mental health remains available via the usual channels

Download the app on Google Play HERE or Apple App Store HERE

Sign up & simply add the code 'southyorkshirewellness'

Welcome To Our New Website!

Please have a look around – there’s lots of information including health advice and details about the services we offer. We hope you find this useful. By pressing the language button at the top of the page you can access the website in a variety of different languages. We will be continually updating and developing our website and we would love to hear your feedback.

The NHS App

Many of the calls we receive are from patients ordering repeat prescriptions. Have you tried using the NHS App to order these instead? You may have started using it already to prove your vaccine status: https://help.login.nhs.uk/setupnhslogin/

Patient Demand - We Understand & Want To Help

GP Practices across the country are struggling to meet patient ‘demand’ and difficulty getting appointments is not unique to our Practice. Our doctors are working very long hours and are trying their best. It upsets them greatly that no matter how hard they work they are not in apposition to be able to offer an appointment to every patient who calls the Practice.

So, what can we all do to help?

It may be that you can find an alternative solution – 111 can help and www.NHS.uk is great for known health problems or medications. Pharmacies can help with minor illnesses or medication queries. The minor injuries department at the Hallamshire Hospital can help with a number of minor injuries, for more information see here (https://sheffieldurgentcare.co.uk/minor-injuries-unit.html)

When you phone the surgery, please remember that our receptionists will have been taking calls from lots of patients who want to speak to a Doctor. They will try to make an appointment for you but if there are none available, they may have to suggest alternatives. At times a Doctor may ask them to phone you back with further advice – please follow this advice, it might include a suggestion to go to A&E or the walk-in clinics, or you may be offered an appointment at one of the out of hours hub clinics.

If you are offered a telephone appointment, please make sure you answer your phone when the nurse or GP rings.

Thank You

Its been a very tough couple of years for everyone and we really appreciate all the support and encouragement we have received from our patients. We know that getting an appointment can be difficult and we are working hard to try to increase the options available. We have re-introduced our online appointment booking system which we hope will make things easier. You can access this by clicking here.