Teladoc myStrength Emotional Wellness App
We are pleased to inform patients that as of the 9th May 2022 you will be able to access to the Teladoc myStrength Emotional Wellness App from Consultant Connect.
- The app is free and suitable for patients aged 16+ that do not fit other mental health services e.g., IAPT
- It is designed for patients with low to medium mental health conditions, e.g., issues with anxiety, stress, depression or sleep
- Teladoc myStrength Emotional Wellness App is accessible without you needing to be referred by a clinician
Existing local support for mental health remains available via the usual channels
Sign up & simply add the code 'southyorkshirewellness'
Its been a very tough couple of years for everyone and we really appreciate all the support and encouragement we have received from our patients. We know that getting an appointment can be difficult and we are working hard to try to increase the options available. We have re-introduced our online appointment booking system which we hope will make things easier. You can access this by clicking here.
We are also trying to recruit more GPs and other medical staff but unfortunately there is a national shortage of GPs at the moment which makes this difficult and can take considerable time. However, we are delighted to announce that we were recently successful in recruiting a new GP Partner to the Practice. We will update you with more details once we have a definite start date for her. We are also constantly looking at ways to bring in more staff to the Practice and last year recruited two Physician Associates (Isha and Sophie). We also have a Nurse Practitioner (Sally) who has been working with us as a locum but has now become a permanent member of staff. We know you have made them all feel very welcome.
Patient Demand - We Understand & Want To Help
GP Practices across the country are struggling to meet patient ‘demand’ and difficulty getting appointments is not unique to our Practice. Our doctors are working very long hours and are trying their best. It upsets them greatly that no matter how hard they work they are not in apposition to be able to offer an appointment to every patient who calls the Practice.
So, what can we all do to help?
It may be that you can find an alternative solution – 111 can help and www.NHS.uk is great for known health problems or medications. Pharmacies can help with minor illnesses or medication queries. The minor injuries department at the Hallamshire Hospital can help with a number of minor injuries, for more information see here (https://sheffieldurgentcare.co.uk/minor-injuries-unit.html)
When you phone the surgery, please remember that our receptionists will have been taking calls from lots of patients who want to speak to a Doctor. They will try to make an appointment for you but if there are none available, they may have to suggest alternatives. At times a Doctor may ask them to phone you back with further advice – please follow this advice, it might include a suggestion to go to A&E or the walk-in clinics, or you may be offered an appointment at one of the out of hours hub clinics.
If you are offered a telephone appointment, please make sure you answer your phone when the nurse or GP rings.
The NHS App
Many of the calls we receive are from patients ordering repeat prescriptions. Have you tried using the NHS App to order these instead? You may have started using it already to prove your vaccine status: https://help.login.nhs.uk/setupnhslogin/
Welcome To Our New Website!
Please have a look around – there’s lots of information including health advice and details about the services we offer. We hope you find this useful. By pressing the language button at the top of the page you can access the website in a variety of different languages. We will be continually updating and developing our website and we would love to hear your feedback.